We took the chance and booked it anyways. As of Jan 14, 2021, prices found for a 1-night stay for 2 adults at Royalton Riviera Cancun Resort & Spa - All Inclusive on Jan 21, 2021 start from CA $356, excluding taxes and fees. And we were not disappointed but we also went in with the mindset that it was a new resort and there would be several things that would need attention.We arrived to the hotel at 12:00am in Cancun and was pleasantly surprised that the bus ride was only 15 minutes away from the airport. jorgef576, Gerente at Royalton Riviera Cancun Resort & Spa, responded to this review, Royalton Riviera Cancun Resort & Spa Features. You could see the white sand on the beach and I loved how clean it was. The service was on point and they should be commended as I watched them interact with others it was the same experience regardless of the person which shows a high standard for customer satisfaction.At the buffet, the dinner seafood grill gentleman was fantastic. I wouldn't even have to ask it was always "Sir, coffee with baileys and a mimosa" Little things like that make vacations worth the money you spend. Prices are subject to change. The entrance from the street to the actual hotel is, Dear Julie W We couldn’t be more pleased to know that you enjoyed your stay at Royalton Riviera Cancun. This is a fairly large resort with almost 900 rooms located 20-25 minutes south of the Cancun Airport. This is a 2-bedroom suite - one with a King Bed and the other with 2 Queen beds. Every day we work up to a beautiful sunrise and at night we saw the moon rise. more. Recommend - Yes - for Families, Foodies, Beach, Couples, Luxury, Hideaway section - if you want Adult only area. Many of the guests didn't realize that this was a Soft opening and their actual Grand Opening is scheduled for February 18th 2015. So we were extremely happy.The FoodThe buffet was on point for breakfast, lunch and dinner. LOVED our swim out rooms! Yes there is still construction going on but it is minimal and the hotel does a great job about being discreet (and we were at a pool that had a good amount of it). Summary: Diamond Club pools and beach area. Check in: 2. Also, we had massages and hydrotherapy at their Spa and loved it. I did hear good things though about the teppanyaki tables but you would have to line up that day at 8 in order to get a seating and because of the size of our group it was almost next to impossible.Opa was a 50/50 split with our group. Choose from the Resort or Diamond Club™ sections or enjoy the ultimate luxury in our resort within a resort, the Hideaway at the Royalton Riviera Cancun. The drinks were mixed well, and top liquors were available. We loved Hunter (truffle Mac and cheese - yummy) and the Japanese restaurant. Our guests praise the pool and the restaurant in our reviews. Royalton Riviera Cancun Resort & Spa: Diamond Club upgrade - Questionable? Luxury Suite, brightly decorated rooms, with 1 King Bed and comfortable double sofa bed or 2 Queen Beds. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Stay at this 4.5-star luxury property in Puerto Morelos. Super friendly. We hope to have the pleasure of seeing you again soon. Popular attractions Ventura Park Cancun and Petempich Bay are located nearby. The resort is built on a white sand beach with mangroves/swamp to the rear with a 3 kilometer road coming direct from the main highway to the resort and is isolated from any other properties so you will have to take taxi, or bus to town. Royalton Riviera Cancun Resort & Spa, Puerto Morelos Photo : 2 bedroom diamond club Oceanview suite - Découvrez les 13 210 photos et vidéos de Royalton Riviera Cancun Resort & Spa prises par des membres de Tripadvisor. The resort is built on a white sand beach with mangroves/swamp to the rear with a 3 kilometer road coming direct from the main highway to the resort and is isolated from any other properties so you will have to take taxi, or bus to town. Recommend - Yes - for Families, Foodies, Beach, Couples, Luxury, Hideaway section - if you want Adult only area. The bar staff around the resort and the servers near the beach and swimming pools were always great. would be nice if they could change the lighting for breakfast.-Kids pool- An incredibly huge area, broken up well between family pool, huge play area about a foot deep, and slide area. He was always walking around the main pool asking people if they wanted a drink or water. Diamond Club™ Guests Complimentary access to the Level 18 Rooftop Cabana Lounge pool area and national drinks menu included. I think the most we waited was about 30 minutes (not a problem for us we just had a drink at the bar). Even though we had a group of 11 talking to her at the same time she did not get flustered or inpatient with us. Occupancy Limits: 3 adults, 2 children, 4 total. Enjoy free WiFi, free parking, and 2 outdoor pools. Diamond Club Luxury Family Suite 1 King Bed and comfortable double sofa bed with a sliding door between sofa bed and main guestroom area for more privacy. It is a pleasure to read your comments regarding our service and facilities. There are also a restaurant by each pool and one at the beach. We had an odd number room and that put our swim out in the shade although the water was warmer than our closest swim pool with swim up bar. Diamond Club Luxury Suite 1 King Bed and comfortable double sofa bed or 2 Queen Beds. Now here are the details if you want the longer version: Save on your Riviera Maya travel package and stay at the Royalton Riviera Cancun Resort & Spa - All Inclusive with United Vacations. The resort is broken into 3 sections, regular section with main pools, Children's water park (pools) and Beach area. more. Several had mentioned sea weed on the beach, we only had what I would call sea grass our last morning and it was not a problem. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Choose from the Resort or Diamond Club™ sections or enjoy the ultimate luxury in our resort within a resort, the Hideaway at the Royalton Riviera Cancun. While we were staying there they were still doing construction on one of the wings near the kids area and also doing some work on the main pool. jorgef576, Director General at Royalton Riviera Cancun Resort & Spa, responded to this review. This suite offers a choice of Ocean View, Swim-out river pool, or an Ocean View Terrace with an oversized Jacuzzi. They made a 3 star rating a 4 star rating as we were very disappointed in the value for the money spent. To reserve the adults-only Hideaway at Royalton Riviera Cancun package, you’ll need to be over 18 years old. Please see our partners for more details. All in all, we enjoyed ourselves, met some lovely people and would definitely recommend to others. Travelers that book a Diamond Club room get extra perks such as separate check-in, in-room … Nothing was available unless we wanted to upgrade for $250/night with a $50 discount. At Armadillo it was a combination of both.Zen was a disappointment as we never had the opportunity to try the teppaniyaki table which may have changed our experience but had their regular menu. This premium level of service features the comfort of anticipatory service, exclusive á la carte restaurants and bar areas, as well as the shimmering pool and pristine beach areas for the sole use of Diamond Club™ guests. This was still part of the SOFT Opening of this resort, and why there was minor construction and some infrastructure was being repaired. $45 each way to taxi to town and you have to book that the day before. This is a walk though of a luxury room and then into a 1 bedroom diamond club presidential Jacuzzi suite. Choose from the Resort or Diamond Club sections or enjoy the ultimate luxury in our resort within a resort, the Hideaway at the Royalton Riviera Cancun. The resort is broken into 3 sections, regular section with main pools, Children's water park (pools) and Beach area. Always friendly but no time to chat, same guys clear and serve and get drinks, very busy. Now here are the details if you want the longer version: Luxury Family Suite with 1 King Bed and comfortable double sofa bed with a sliding door between sofa bed and main guestroom area for more privacy. The DC area was not well marked, and the staff was not letting non DC guests know that this area was designated for people who paid for the upgrade.As a DC upgrade your butlers made reservations at the restaurants so you didn't have to wait, and we felt uncomfortable that we were budding in front of non-diamond club members and listening to them complain that we were seated even thought they were there first. We primarily stayed on the beach and the main pool and one gentleman that was great was I believe Manuel/Miguel. We checked in at the Diamond Club lounge, and was very quick and easy. Cons: Diamond Club value, Vacation Club/Time Share (no interest to us) or make everyone wait? Diamond Club Upgrade - Probably not/Maybe (Why 4 stars) Every morning I saw a cleaning crew from my window, grooming the sand and picking up any garbage. My wife and I were really worried about coming to a place so new especially because we were organizing it for a group of 11 people. By far the best food at an all-inclusive we have visited - and I mean BY FAR! I would have given 5 stars on this review, but felt value for the upgrade to the Diamond Club was questionable, as non DC guests were allowed in the Pool and Beach areas designated to DC guests. We hope we can welcome you once again and provide you a more pleasant vacation.Luxury regardsFrancisco JorgeGeneral Director, We stayed at the Hideaway adults-only side and had an amazing vacation.The resort is beautiful and the staff is great. Dear ImhoffbWe are very pleased to read you had such a wonderful experience in our Resort. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Cons.We didn't leave our kids at the kids land, we didn't feel comfortable dropping them off without being able to go in with them to see which complete strangers we were leaving the most important people in our lives with. Hideaway At Royalton Riviera Cancun: Luxury Presidential one-bedroom suite ocean view diamond club....aaaah!! Once you went out on the balcony and all the way to one side of the area you could see the ocean through the trees. Continuously improving our performance in all areas is our main task. Enjoy free WiFi, 8 outdoor pools, and 10 restaurants. Never had a problem getting a hammock or a beach bed or beach chairs.-Location- 15 minutes from airport.-Staff- Never seen anyone work so hard in my life. Diamond Club™ Royalton Suites Cancun Resort & Spa offers guests an exclusive vacation experience with an upgrade to Diamond Club™. They had the opportunity and the means to make it right, to make me feel valued and not one of the masses and beyond a smile they didn't take it. We have stayed at many resorts and rank this one as one of the nicest. The 2 rooms together are a 2 bedroom suite. The premium level of service at Royalton features anticipatory service, exclusive á la carte restaurants and bar, in addition to a shimmering pool and pristine beach area for the sole use of Diamond Club™ guests. Enjoy free WiFi, 8 outdoor pools, and 10 restaurants. I had the Grouper which was amazing. Full bathroom with separated toilet, 2 washbowls and indoor Whirlpool. Incredibly beautiful. With all the reviews we were seeing it was a hit or miss resort. Review of The Royalton Riviera Cancun Presidential Suite with Ocean Front. Royalton Riviera Cancun is comprised of 3 distinct sections, all unique to our guests’ needs and vacation styles. Taxes and fees that are shown are estimates only. We just returned last night (Stayed Feb 10-17) from Royalton Riviera Cancun. Luxury at its best, but still a few things that need to be ironed out. Slippers and robes hang in the closet. Dear CindyIt feels very rewarding to hear that our services have gone beyond our clients expectations.We would like to thank you for your review, which will undoubtedly help our future guests when choosing their next destination in the Caribbean.Looking forward to welcoming you back pretty soon.Luxury RegardsFrancisco JorgeGeneral Manager, Pros.-Rooms- You will not be able to beat these beautiful rooms. The Room - Mouth watering. I would not want a room on the mangrove side. Accommodations. Popular attractions Tortuga Beach and La Isla Shopping Mall are located nearby. While looking from the long driveway at the resort it looked like a beautiful oasis and it didn't disappoint when we got closer. lots of options for kids, my 2 year old popped the button off his pants. Diamond Club Chairman's Two Bedroom Suite. Please see our partners for more details. The service though at Opa was quick and efficient which was great.The Sports bar is awesome. Royalton Riviera Cancun Resort & Spa, Puerto Morelos Picture: 2 bedroom diamond club Oceanview suite - Check out Tripadvisor members' 13,029 candid photos and videos of Royalton Riviera Cancun … Stay at this 4-star beach property in Cancun. Food:By Far the BEST buffet restaurant (Marche) we have ever experienced. Luxury Presidential 1 Bedroom Suite - Diamond Club. We politely declined and had no issues after. All Royalton Guests have complimentary access to the Level 18 Rooftop Cabana Lounge pool area with soft drinks included. Julia did a great job, I felt so relaxed after the 75 minutes.Things that can be improved onefficient restaurants - wait times of 1 1/2 hours in a line is tough and also taking 2 1/2 hours to complete a meal is also something that needs to be looked at.The steps near the main pool need to be fixed as they are uneven and we saw a couple fall down the steps Lack of rest rooms around pool or beach area.
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